When we discuss restaurant POS software, we are referring to the checkout counter transactions within a fast food environment or at the server station within a sit down restaurant environment. A hardware terminal is loaded with application software and programmed with menu items, price points and delivery information for the preparation team to help complete these transactions and works like an electronic cash register. This terminal manages the total selling process through a particular salesperson-user interface, often with a touch screen device for the salesperson to interact with.
Hospitality, lodging and the restaurant sectors are increasingly making use of computers for running their businesses better and controlling costs. Highly advanced POS system software is an integral part of retail inventory management for most businesses and is being used by most restaurants these days to stay ahead in the business and manage proper inventory tracking of dry goods, perishables and liquor inventories. Therefore, it is only logical that they would be looking to buy the best restaurant POS software for their diners. The right point of sale software for an operation can be the difference in saving a few dollars per day to saving hundreds of dollars per day for a small business restaurant.
Features that POS System Software Must Have:
* Flexibility is the basic requirement. The software should be easy to install and easy to maneuver by a novice server. A trustworthy vendor must offer restaurant software POS that comes with a “demo” version for guidance. The supporting hardware and software needed for this to run should not be expensive.
* Ideal restaurant POS software must give management the customized reports most important to his operation presenting this information in tables, graphs or best combinations of these formats.
* A fail safe security, password protection and data backup procedures that are fool proof.
* The restaurant software vendor must be reputable in the industry and have excellent track records for customer care, automated software upgrades and technical support.
* The terms and conditions should be user friendly and not too one side in favor of the vendor.
* The software must be flexible enough to adapt to your changing business needs as it grows.
* The selected restaurant POS software should allow for payroll integration, multiple hardware configurations, and data exports.
* The software support team must be accessible through telephone or via a VPN and offer the support team remote access to your system to overcome technical challenges outside the users own capabilities.